50 ph Privacy Policy

When you register and use 50 ph, we collect personal information that is necessary to operate your account and deliver our services safely and fairly.This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is required to process deposits and withdrawals securely. When you use our platform, we automatically gather technical data including your device type, browser, IP address, and session activity — this helps us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to resolve your query and improve our service quality. We do not collect any personal data beyond what is reasonably necessary for the purposes described in this policy, and we will never sell your personal information to third parties.

Types of Data We Collect

The personal data we collect is used exclusively to provide, maintain, and improve the 50 ph platform for Filipino members. Your information allows us to verify your identity, process transactions in Philippine pesos, and ensure that your account remains secure at all times. We use activity data to personalise your experience — for example, to surface relevant sports markets, tailor promotions, and keep your VIP rewards up to date based on your platform engagement. Technical and session data helps our team detect and prevent fraudulent activity, protect against unauthorised account access, and comply with our obligations under Philippine gaming regulations. We may also use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about new features or offers on the platform. You can update your communication preferences at any time through your account settings or by contacting our support team at [email protected].

50 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data is not a product. We may share limited personal data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we are legally required to disclose member information to Philippine regulatory authorities, law enforcement agencies, or courts — we will always comply with such lawful requests while taking steps to protect your rights where possible. If 50 ph undergoes a business restructure or acquisition, member data may be transferred as part of that process, and you will be notified in advance of any material change to how your data is handled. We will never share your data with third parties for purposes unrelated to the operation of the 50 ph platform without your explicit consent.

We take the security of your personal data seriously and employ industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 50 ph platform is encrypted, and sensitive account information is stored using secure, access-controlled systems. You play an important role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone, including our support staff who will never ask for your password. We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact us immediately at [email protected] so we can take prompt action.

As a member of 50 ph based in the Philippines, you have rights over your personal data that we are committed to upholding. You may request access to the personal information we hold about you, ask us to correct any inaccuracies, or request deletion of your data where it is no longer required for the purposes for which it was collected. If you wish to withdraw consent for any optional data processing — such as receiving promotional communications — you can do so at any time without affecting your ability to use the core platform. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure the security of your account. For more information about your rights under applicable Philippine data protection law, we encourage you to review the guidance published by the National Privacy Commission of the Philippines.